40%
reduction in post-completion defects achieved through early-stage QA
Our people
Get people.
What we do
Conductor CX is a consultancy and delivery partner supporting residential developers, investors and operators to deliver high-quality homes and meaningful customer experiences.
We reduce risk, protect reputation and create better outcomes for our clients and for the people who live in the homes they create.
Our services
Clients engage us across a single service or as a fully integrated delivery partner, depending on need.
What the numbers say
90%+
reduction in snags, with remedial costs reduced to zero
£bn+
in residential assets delivered across both for-sale and rental markets
20–30%
improvement in customer satisfaction on complex schemes
“The Conductor team have consistently acted with professionalism, integrity and sound judgement. They have been a pleasure to work with, providing an excellent service to both ourselves and the residents at Principal Tower.“
Dan Scanlon – Executive Vice President, Brookfield Properties
Customer First Forum
The Customer First Forum brings together developers, operators and industry leaders to explore what great customer experience really means in residential delivery.
Through events, research and shared insight, the Forum connects experience, quality and commercial outcomes - helping the sector learn, evolve and improve together.